About Us

Our Team
Our Specialists
Partners Network
Contact Us

Partners Online Second Opinions (POSO) helps patients and doctors from around the world benefit from remote consultations by the esteemed specialists of Partners HealthCare.

POSO is managed by Partners HealthCare Connected Health, a leading force in the use of technology to deliver care outside of hospitals and doctor's offices.

Our Team

John Coco

Case Coordinator

John joined our team as a case coordinator in 2013. His primary responsibility is to manage our largest and longest-standing client. In addition, he enjoys introducing new Partners-affiliated physicians to POSO to broaden and deepen our specialty expertise for our patients.

Cyrilla Etienne

Case Coordinator

Cyrilla has been a case coordinator for POSO since 2008. Her experience, compassion and diligence have contributed to the successful completion of hundreds of cases. When your case is assigned to Cyrilla, you are in good hands.

Kathleen Fiamma

Senior Case Coordinator

Since joining POSO in 1997, Kathy has been instrumental in developing the standard operating procedures that our team uses today. She is thankful for the opportunity to have helped thousands of patients and to have had a positive impact on so many outcomes.

Our Leadership

Joseph Kvedar, MD

Founder, Director and Vice President

Partners HealthCare Connected Health

Under Dr. Kvedar’s leadership since 1995, Partners HealthCare Connected Health has launched many innovative mobile health programs, virtual care initiatives and clinical research programs for patients of Brigham & Women's Hospital, Massachusetts General Hospital and other Partners-affiliated hospitals. These programs help providers and patients better manage chronic conditions, maintain health and wellness, and improve adherence, engagement and clinical outcomes.

For much of his career, Dr. Kvedar, a practicing dermatologist, has focused on creating a new model of healthcare delivery that leverages forward-thinking strategies to move care from traditional medical settings into the day-to-day lives of patients. He is internationally recognized for his leadership and vision in the field of connected health and has authored more than 100 publications on the subject.

Kelly Santomas, MS, RN

Senior Director for Programs and Operations

Partners HealthCare Connected Health

Kelly leads a talented team of professionals who support the implementation of technology-enabled clinical practice and patient care throughout the Partners HealthCare network. Her team manages the complexities of creating and implementing connected health programs to engage patients and providers, improve workflow efficiencies and minimize disruption. Her responsibilities also include managing the POSO team and service.

A strong advocate of patient-centered care, Kelly was the nursing director for the Clinician Readiness Team implementing Partners eCare, the Epic-based integrated electronic health record, throughout the Partners network. She has received several Partners in Excellence awards for her contributions to clinical practice and was nominated for the Nathaniel Bowditch Award for significant contributions in improving the quality of patient care.

Our Specialists

Partners Online Second Opinions (POSO) offers the widest access to the elite specialists of the Partners HealthCare system for second opinions.

The physicians providing consultations through our service are national and international leaders in medicine, research and training. The vast majority also teach future generations of doctors at Harvard Medical School. Together, they represent nearly all adult and pediatric specialties, including:

Addiction Services
Allergy/Immunology
Audioconference
Bone Marrow Transplant
Burn
Cancer Genetics
Cardiology
Critical Care
Dermatology
Ear, Nose, Throat (ENT)
Emergency Medicine
Endocrinology
Experimental Therapeutics
Gastroenterology
Genetics & Teratology
Geriatrics
Hematology
Hepatology
Infectious Disease
Infertility
Internal Medicine
Interventional Radiology
Liver Surgery
Neo-Natology
Nephrology
Neurocritical Care
Neurofibromatosis
Neurology
Neuro-Ophthalmology
Neurosurgery
Nutrition/Diet
Obstetrics-Gynecology
Oncology-Breast
Oncology-Dermatologic
Oncology-Gastrointestinal
Oncology-Genetics
Oncology-Genitourinary
Oncology-Gynecologic
Oncology-Head & Neck
Oncology-Hematologic
Oncology-Melanoma
Oncology-Neuro
Oncology-Orthopaedic
Oncology-Other
Oncology-Palliative
Oncology-Radiation
Oncology-Sarcoma
Oncology-Surgical
Oncology-Thoracic
Oncology-Thyroid
Oncology-Unknown Primary
Ophthalmology
Oral/Maxillofacial Surgery
Orthopaedic Surgery
Pain Management
Pathology
Pediatric Allergy and Immunology
Pediatric Cardiology

Pediatric Critical Care
Pediatric Dermatology
Pediatric Endocrinology
Pediatric ENT
Pediatric Gastroenterology
Pediatric Genetics
Pediatric Hematology
Pediatric ID
Pediatric Interventional Radiology
Pediatric Nephrology
Pediatric Nephrology
Pediatric Neurology
Pediatric Neurosurgery
Pediatric Oncology
Pediatric Ophthalmology
Pediatric Orthopaedic Oncology
Pediatric Orthopedic Surgery
Pediatric Orthopedics
Pediatric Physical Medicine
Pediatric Psychiatry
Pediatric Pulmonology
Pediatric Radiation Oncology
Pediatric Rehabilitation
Pediatric Rheumatology
Pediatric Surgery
Pediatric Urology
Pediatric Vascular Surgery
Pediatric-Plastic Surgery
Physiatry
Physical Medicine
Plastic Surgery
Podiatry
Psychiatry
Pulmonology
Radiology
Rehabilitation
Renal
Renal Transplant
Rheumatology
Surgery-Breast
Surgery-Cardiac
Surgery-Endocrine
Surgery-Gastrointestinal
Surgery-General
Surgery-Gynecological
Surgery-Head & Neck
Surgery-Thoracic
Surgery-Trauma
Surgery-Vascular
Thyroid Tumors
Tuberous Sclerosis Complex
Urogynecology
Urology
Vascular Medicine
Videoconference (Contractual clients only)
Women s Health

Please note: Only Partners HealthCare physicians who are fully tenured and licensed as well as board-certified are eligible to consult through our service. Interns, residents and fellows cannot participate.

Finding the Right Match

The POSO team includes case coordinators with broad experience in matching cases with the appropriate specialists. As a result, they help ensure patients and their referring physicians receive the guidance they need along with answers to their most pressing questions.

Aaron Baggish