Last Revised: September, 2017
Information You Provide to Us
We collect information you provide to us, for example when you create or modify your account, register to use our Site, purchase services from us, request information from us, contact customer support, or otherwise communicate with us. This information may include:
Information We Collect Through Your Use of our Site
We may use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to collect certain information relating to your use of the Site. Google Analytics uses “cookies”, which are text files placed on your computer, to help the Site analyze how users use the site. You can find out more about how Google uses data when you visit our Site by visiting “How Google uses data when you use our partners' sites or apps”, (located at www.google.com/policies/privacy/partners/).
Information Collected Through Cookies and Similar Technologies
No Information from Children Under Age 13
If you are under the age of 13, please do not attempt to register with us at this Site or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we have collected personal information from a child under the age of 13, please Contact Us or call us at 888-456-5003.
To Provide Services and Information. We collect information from you in order to provide services that you request from us; register and service your online account; provide information that you request from us; contact you about your services requests; and process credit card and debit card transactions.
Sharing with Third Parties. We may provide information to third party service providers that help us operate and manage our Site, process services requests, and deliver services that you purchase from us. Among other things, you can choose to have one of our service providers collect your relevant medical records for you, in which case we will share your contact information and general health and medical information with them. These service providers will have access to your personal information in order to provide these services, but when this occurs we implement reasonable contractual and technical protections to limit their use of that information to helping us provide the service.
Your Consent. In addition to the sharing described elsewhere in this Policy, we will share personal information with companies, organizations or individuals outside of Partners and its affiliates when we have your consent to do so.
Legal Proceedings. We will share personal information with third party companies, organizations or individuals outside of Partners and its affiliates if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
If you have questions about personal information we have about you or need to update your information, you can Contact Us or call us at 888-456-5003.
We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your personal information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that while communications and information you send to us using our Site are encrypted, e-mails and other communications you send to us outside of the Site are not encrypted. Thus, we strongly advise you not to communicate any confidential information through unencrypted email.
Partners Connected Health
Partners Online Second Opinions
399 Revolution Drive
Somerville, MA 02145